Our lead time is currently 2 - 3 weeks due to the incredible level of orders that we're having. Thank you for your patience!
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    DELIVERY
    Delivery takes up to 15 working days. If we have all of the items in stock then we aim to despatch within the week. If we are out of stock of an item, then we will let you know and give you an approximate date of delivery.
    There is a carriage charge of £8 for all UK mainland orders.
    Delivery is free of charge on UK Mainland orders over £150. For orders outside UK mainland, please enquire to kevin@coleandco.com


    PAYMENT
    First orders to be paid on our website prior to distribution.
    On additional orders, payment must be received within 30 days from the date of invoice.
    Payment can be made by BACs or over the phone. Please quote your company name and order number.


    RETURNS
    Notification of any damaged or incorrectly delivered products must be made within 5 days of receipt. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.


    PRICING
    All prices are in Pounds Sterling. Prices are correct at the time of publication and may be subject to change without prior notice. Any price increase will not affect orders which have already been confirmed.

    VAT Rates are as of January 2011 and may vary with any changes in Government legislation.
    COPYRIGHT
    All product designs, website designs, text graphics, underlying source code and any other material designed for use by Cole & Co are covered by copyright and remain the property of Cole & Co and may not be copied under any circumstance. All rights reserved. Any use of materials on this website including reproduction for purposes other than those noted above, modification, distribution, or republication, without the prior written permission of Cole & Co is strictly prohibited. Any person or persons found in breach of copyright will be dealt with according to current UK law.


    SATISFACTION GUARANTEED
    If you are not entirely satisfied with your purchase, you can return it within 7 days of the dispatch date with your receipt, providing the goods are not damaged, and you will receive a full refund. Nothing in the above guarantee affects your legal rights. Your statutory rights are not affected.


    CUSTOMER SERVICE & SUPPORT
    If you have any further enquiries, please contact us at liz@coleandco.com. We will endeavour to respond to all complaints within 1-3 working days.


    OWNERSHIP
    Cole & Co retains ownership of all goods supplied until full payment has been received.


    DISCLAIMER
    To the fullest extent permitted at law, Cole & Co is providing this website and it’s contents on an “as is” basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Cole & Co does not represent or warrant that the information accessible via this web site is accurate, complete or current. Except as specifically stated on this website, to the fullest extent permitted at law, Cole & Co will not be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Price and availability information is subject to change without notice. We reserve the right to change and update these conditions from time to time.